The Wellness in Hospitality Podcast
Get insights firsthand! Join top global wellness expert and author, Sonal Uberoi, as she shares insights from hoteliers all over the world, managing all types of hotels, each with their unique set of challenges (location, owners, regulations, teams, etc.), and learn their wellness in hospitality best practices.
Episodes
79 episodes
79. Enhancing Guest Experiences through Landscape Design with Scott LaMont
What role does landscape design play in elevating the wellness experience for hotel guests? It's a significant investment, yet landscaping often receives less attention than it deserves. Too many times, it’s treated as a...
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29:36
78. A look inside the Wellness Asset Academy
What exactly do you get inside the Wellness Asset Academy? You've heard me talk extensively about my ESSENCE framework, which is at the core of my signature programme, The Wellness Asset Academy. &nbs...
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39:30
77. When to Fail Fast & Pivot vs Hang In & Iterate your Wellness Concept
Have you ever wondered when to throw in the towel on your wellness concept and when to keep tweaking it? Today, I’d like to talk about one of the biggest challenges wellness and hospitality leaders face: knowing when to fail fast an...
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18:53
76. 3 Wellness Service Myths Holding Your Team Back
What holds your team back from consistently delivering remarkable experiences?You’ve put in the time and effort to build a strong, stable team, training and coaching them through various challenges. Just when things seem to ...
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18:04
75. 4 Things You Must Avoid If Wellness Isn’t Going The Way You Hoped
How do you get your wellness concept back on track when it isn’t performing the way you hoped?Today we're diving deep into a challenge that many wellness leaders face: 👉🏼 what to do when your wellness concept isn’t deliverin...
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21:35
74. 3 Steps To Find The Right Team To Do Wellness The Way You Want To
How can you find the right team to do wellness your way?In today's session, we’re diving into the never-ending subject of talent shortage, specifically: how can you find the right people to do wellness the way you want them to.<...
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20:57
73. How to Design Wellness Concepts That Can't Be Replicated
How can you design a wellness concept that no other hotel can replicate?As wellness leaders aim to craft something extraordinary.We want our approach to not only be different and unique, but also impossible for competito...
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23:43
72. How to Monetise Wellness Services in Hotels
Can wellness services in hotels really be turned into profit, or are they just perks that guests take for granted?In today's episode, we’re tackling a big question: how can wellness directors make wellness offerings not just a nice ...
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19:01
71. Getting Your Wellness Concept Past The Start Line
Have you ever found yourself excitedly launching a wellness concept, only to watch it stall before even getting past the start line? Many of us have been there—whether you’re a wellness director, a hotel owner, or a GM...
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25:05
70. How to Master Creating Impactful Wellness Concepts - Part 3
How can you create a distinctive identity that makes your hotel unforgettable? Today’s episode is the last of a three-part guide on mastering the creation of impactful wellness concepts.We continue with the mil...
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25:03
69. How to Master Creating Impactful Wellness Concepts - Part 2
What determines the impact and profitability of your wellness concept?Last week, we kicked off the first episode of a 3-part guide on creating impactful wellness concepts.Today, we continue with the million-dollar question: What...
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32:37
68. How to Master Creating Impactful Wellness Concepts - Part 1
How can you create impactful wellness concepts? Today, I’d like to share the first episode of a 3-part guide on how you can master creating impactful wellness concept.I’ll guide on how you can master creating im...
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24:11
67. Integrating Building Biology for Enhanced Guest Wellbeing with Valentina Cereda
"There are over 80,000 chemicals in our interior and architectural materials, most of which are not regulated. By focusing on organic, non-toxic materials, we can improve indoor air quality and reduce the harmful effects these chemicals have on...
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42:58
66. Integrating Total Human Hospitality Experience into Modern Wellness Practices with Yasemin Oruc
"Effective communication starts with aligning your internal stakeholders. When your team is unified in their understanding and execution of your wellness vision, it transforms guest interactions - it ensures you deliver the exceptional wellness...
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34:52
65. 8 Lessons from 15+ Years Coaching Social Entrepreneurs
What are the secrets of success with wellness in hospitality?16 years ago, I launched my own business, which allowed me to collaborate with a diverse and dynamic group of social entrepreneurs. In my book, I describe them as forward-...
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18:27
64. How to Turn your Boutique Hotel into a Lucrative & Responsible Wellness Destination
Tired of the traditional definition of luxury?You've seen it before: glass hotels with marble lobbies, 5-star restaurants serving gourmet dishes, grand spas, gold taps and uniform service with scripted greetings. As ...
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25:31
63. The Wellness in Hospitality Spotlight
It’s that special time of the year for my Wellness and Hospitality Spotlight, taking place on the 11th and 12th of July 2024. For those new to following me, here's a brief back story. In 2020, while researching for...
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29:15
62. The Myth that Wellness Takes Too Long to Yield ROI
Does wellness really have such a long incubation period? Does it really take so long to see your return on investment? Today, I’d like to throw a curveball out there and challenge this ageold assumption we ...
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16:40
61. The Danger Of Designing Your Wellness Concept Around An Individual Service
What happens when you design your wellness concept around an individual service? Today, I’m going to address the one of the most dangerous mistakes wellness and hospitality leaders make with their wellness concept, and in tur...
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17:12
60. How to Create Wellness Concepts that Resonate & Endure
How do you create wellness concepts that resonate & endure? This is a question I often get from my wellness and hospitality clients. How do you create a wellness concept that truly resonates with your target guests and st...
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24:44
59. The Difference Between The Right Wellness Concept & A Wellness Asset
What is the difference between the RIGHT wellness concept for a particular property and a wellness ASSET? If you’ve been following me for a while, you’ll know that I use the terms “the right, most profitable wellness offering...
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18:13
58. How Can We Tackle The Talent Shortage In Wellness With Bobby Griffiths
Before diving into today’s episode, I’m thrilled to announce the collaboration between the UK Spa Association and my signature programme, The Wellness Asset Academy. Our spa and wellness industry has always struggled with edu...
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29:42
57. We Aren’t In The Business Of Selling Massages, Treatments And Products
Have you ever stopped to think what business we are in?Whenever I speak with hoteliers and wellness leaders, even though it is evident that they truly believe in the impact of wellness, when it comes to crunch time, that is managing the...
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19:04
56. Masterclass Preview - My Top 3 Secrets to Profitable Wellness Assets
Harsh truths: → More than 90% of luxury hoteliers report never recouping their investment from the initial cost of build of their entire wellness-related offering. → Less than 1% of wellness leaders become hotel GMs.&nbs...
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20:48