The Wellness in Hospitality Podcast
Get insights firsthand! Join top global wellness expert and author, Sonal Uberoi, as she shares insights from hoteliers all over the world, managing all types of hotels, each with their unique set of challenges (location, owners, regulations, teams, etc.), and learn their wellness in hospitality best practices.
Episodes
115 episodes
115. Designing with Direction - How Land and Energy Shape Wellness
Have you ever walked into a space that felt absolutely perfect, but couldn't explain why? Or visited a beautifully designed spa that somehow felt... off? The secret isn't in the fixtures or finishes. It's i...
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19:33
114. The Broken Model - Why Boutique Hoteliers Miss The Mark
What if I told you that the wellness model you're following was designed for a business reality that no longer exists?In this episode, I'm calling out what I believe is the broken wellness model that's plaguing the boutique hotel in...
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21:23
113. From Spa Director to GM of Cruise Boats with Hylton Lipkin
What if the best GM for a wellness-led hotel isn’t a hotelier at all?Hylton Lipkin didn’t follow the typical path. He started in fitness, became a spa director, then got “kicked” into roles like housekeeping and sales, before eve...
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1:08:38
112. Why Brilliant Boutique Hotel Owners Stall with their Wellness Offering
Why do incredibly talented boutique hotel owners, brilliant business minds with purpose-driven visions, find themselves completely paralysed when it comes to creating their wellness offering?You're a savvy boutique hotel owner. You've d...
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24:33
111. Why Design Alone Won’t Save Your Wellness Project with Alberto Apostoli
If your wellness project starts with design, you’re already too late.In this episode, I sit down with Alberto Apostoli, architect, operator, and one of the most experienced minds in wellness design. We talk about...
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27:51
110. What’s In The Bottle? Rethinking Water, Wellness & Waste With Saawan Logan
"It’s not just the packaging. It’s what’s inside." - Saawan LoganIn today’s episode I have a very special guest, Saawan Logan, who shares the story most companies don’t like to talk about, and that is of how plastic ...
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37:35
109. Speak, Build, And Lead Like The Leader You’re Meant To Be
If you’ve ever walked out of a meeting thinking,“They just don’t get it…”This episode is for you.Because here’s the truth:You don’t need your GM to believe in wellness.You need to speak, build and lead in a way they can’...
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25:05
108. A Behind-The-Scenes Look Inside The Wellness Asset Academy
Here’s how the top 1% of wellness leaders are being built.If you’ve ever thought:“I know I’m meant for more than just managing treatments and rotas.”“I want to lead wellness like a real business, but no one ever taught m...
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24:47
107. The One Win Rule – What Every Wellness Director Needs to Prove First
Do you think you need to change everything to succeed in your new role? Think again.The truth is: wellness directors don’t fail because they’re not skilled enough—they fail because they try to do too much, too soon....
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24:18
106. Leading From the Middle – The Hardest Job in Hospitality
Ever feel like you’re torn between two worlds at work—juggling guest satisfaction and business performance, team morale and P&L?If you’re a wellness leader in a hotel, chances are you’re leading from the middle. And that is, hands d...
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19:21
105. You Need To Embody Wellness To Lead Wellness With Ram Chatterjee
You don’t need another theory on wellness.You need to hear from someone who’s living it.In this episode, I sit down with Ram Chatterjee, Country Wellness Director at Six Senses Bhutan, to talk about what it actually means to be ...
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42:13
104. You Don’t Have A Wellness Problem. You Have A Wellness Director Problem
Today’s a controversial one--- one that will ruffle feathers.So, here we go.You don’t have a wellness problem.You have a wellness director problem.And here’s the harsh truth—you might be the one who created it...
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22:25
103. “I Don’t Have Time, Sonal”
The Real Story Behind “I Don’t Have Time”It starts small.You cover one shift.Skip one team meeting.Handle one guest complaint yourself—because it’s just quicker.Before you know it?You’re doing everything....
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18:41
102. Why It Feels Like You Have No Control Over Your Wellness Department
Have you ever walked into a finance or strategy meeting……with something important to say—…and walked out without saying anything at all?You nod. You smile. You try to take notes.But deep down, you’re thinking:I have no i...
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27:47
101. “It’s My Company’s Job To Invest In My Training”
What if waiting for your company to invest in your training is the very thing holding you back? In today's episode, I'm tackling a controversial but important mindset shift—why relying on your employer to fund your growth might be ...
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22:04
100. “What’s The Point? They’ll Never Take Wellness Seriously.”
You’ve spent years building your wellness career. You know the value wellness brings to hotels.But every time you propose something new, it feels like you’re speaking a different language.Budgets get cut. Promotions...
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24:26
99. “My GM and Owners Only Care About Profits”.
Be honest—have you ever thought this?“My GM doesn’t care about wellness.”“All they see is numbers.”“They say there’s no budget—every time.”You’re not alone. I used to think that too. Until I realized I was presenting my ...
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19:55
98. The “They don’t ‘get’ it” Syndrome
Ever feel like your GM, owner, or even guests just don’t get wellness? You’re not alone.Many wellness directors, practitioners, and boutique hotel owners struggle with this exact frustration. But what if the problem isn’t ...
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22:50
97. The “I Want To Be Like…” Syndrome
Ever caught yourself thinking, “I want my wellness concept to be like so and so?” You’re not alone. But what if I told you that blindly following someone else’s success formula could actually set you up for failure?&nb...
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25:51
96. Why Your Wellness Offering Doesn’t Match Your Vision
Most boutique hotel owners and wellness leaders start with a clear vision for their wellness offering.✔️ You’ve invested in expert consultants.✔️ You’ve designed a stunning space.✔️ You’ve created a wellness concept that feels j...
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20:46
95. Greenwashing or Game-Changer? The Real Impact of Plant-Based Wellness with Jimm Harrison
Are plant-based ingredients the future of wellness in hospitality? From skincare to scent design, plant-based formulations are transforming the wellness industry—but with that comes challenges like greenwashing, sustainability, and...
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34:21
94. Why Wellness Feels So Expensive And What You Can Do About It
“Wellness feels so expensive to do properly.”Sound familiar?In today’s episode I talk about the conundrum many boutique hotel owners face – the expense of running wellness facilities.If you're a boutique hotel owner and ...
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32:37
93. Who is the Wellness Asset Academy designed for
Is the Wellness Asset Academy the right fit for you? That’s what we’re diving into in today's session. Most wellness departments contribute less than 8% of hotel revenue—but what if they could do ...
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16:21