
The Wellness in Hospitality Podcast
Get insights firsthand! Join top global wellness expert and author, Sonal Uberoi, as she shares insights from hoteliers all over the world, managing all types of hotels, each with their unique set of challenges (location, owners, regulations, teams, etc.), and learn their wellness in hospitality best practices.
Episodes
102 episodes
102. Why It Feels Like You Have No Control Over Your Wellness Department
Have you ever walked into a finance or strategy meeting……with something important to say—…and walked out without saying anything at all?You nod. You smile. You try to take notes.But deep down, you’re thinking:I have no i...
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27:47

101. “It’s My Company’s Job To Invest In My Training”
What if waiting for your company to invest in your training is the very thing holding you back? In today's episode, I'm tackling a controversial but important mindset shift—why relying on your employer to fund your growth might be ...
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22:04

100. “What’s The Point? They’ll Never Take Wellness Seriously.”
You’ve spent years building your wellness career. You know the value wellness brings to hotels.But every time you propose something new, it feels like you’re speaking a different language.Budgets get cut. Promotions...
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24:26

99. “My GM and Owners Only Care About Profits”.
Be honest—have you ever thought this?“My GM doesn’t care about wellness.”“All they see is numbers.”“They say there’s no budget—every time.”You’re not alone. I used to think that too. Until I realized I was presenting my ...
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19:55

98. The “They don’t ‘get’ it” Syndrome
Ever feel like your GM, owner, or even guests just don’t get wellness? You’re not alone.Many wellness directors, practitioners, and boutique hotel owners struggle with this exact frustration. But what if the problem isn’t ...
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22:50

97. The “I Want To Be Like…” Syndrome
Ever caught yourself thinking, “I want my wellness concept to be like so and so?” You’re not alone. But what if I told you that blindly following someone else’s success formula could actually set you up for failure?&nb...
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25:51

96. Why Your Wellness Offering Doesn’t Match Your Vision
Most boutique hotel owners and wellness leaders start with a clear vision for their wellness offering.✔️ You’ve invested in expert consultants.✔️ You’ve designed a stunning space.✔️ You’ve created a wellness concept that feels j...
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20:46

95. Greenwashing or Game-Changer? The Real Impact of Plant-Based Wellness with Jimm Harrison
Are plant-based ingredients the future of wellness in hospitality? From skincare to scent design, plant-based formulations are transforming the wellness industry—but with that comes challenges like greenwashing, sustainability, and...
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34:21

94. Why Wellness Feels So Expensive And What You Can Do About It
“Wellness feels so expensive to do properly.”Sound familiar?In today’s episode I talk about the conundrum many boutique hotel owners face – the expense of running wellness facilities.If you're a boutique hotel owner and ...
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32:37

93. Who is the Wellness Asset Academy designed for
Is the Wellness Asset Academy the right fit for you? That’s what we’re diving into in today's session. Most wellness departments contribute less than 8% of hotel revenue—but what if they could do ...
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16:21

92. Why ‘No Budget’ Kills Hotel Wellness (And The 3 Steps To Revive It)
“I want to invest in wellness, but I have no budget for it.”Sound familiar?In today’s episode I talk about the hidden trap in the hotel wellness world: the ‘no budget’ problem. You’ve spent millions on a stunn...
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23:18

91. Why your wellness vision needs the right team
Ever wondered why some boutique hotels thrive with wellness while others struggle?The difference often isn’t the size of the budget—it’s the expertise behind the vision.For boutique hotel owners, it’s easy to think: 'My p...
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26:17

90. Why wellness feels so intangible and how to fix it
Why does wellness feel so intangible to both wellness leaders and boutique hotel owners? It's a disconnect I see happening more and more as our industry evolves.For wellness leaders, it's frustrating when owners only ...
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27:07

89. Why wellness feels so hard to get right
Why does wellness feel so hard to get right?It’s not because you’re not trying, and it’s not because you don’t care.The truth is, wellness often feels stuck in survival mode because there’s a hidden disconnect between hotel mana...
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20:31

88. Do you really need a wellness manager?
How do you know if hiring a wellness manager is the right move for your boutique hotel?It’s a question I get asked all the time. For some, it’s the key to growing their wellness offering. For others, it’s an unnecessary ...
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17:52

87. The Power of Gratitude with Brian Proctor
81% of employees say they’d work harder for a boss who shows gratitude.Let that sink in.What does gratitude have to do with wellness? Everything.Gratitude is about creating a sense of balance and connection. It’...
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37:53

86. How To Choose The Right Partner For Your Hotel’s Wellness Offering with Nick Irani
How do you know if a brand is the right partner for your wellness offering? Choosing the right product partner is one of the most important decisions you’ll make. The wrong choice can lead to i...
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37:05

85. What does it cost to build a comprehensive wellness facility?
What does it actually cost to build a wellness facility in your hotel? This is a question I get asked a fair amount, so today, I’d like to dive into the subject of costs. If you’re a boutique hotel o...
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27:52

84. Tokenisation, Investment, and Legacy Projects in Wellness with Kevin Beutler
What if you could fund your wellness project without a bank loan or a big investor?Finding funds to build a wellness retreat is tough. Most boutique hotel owners and wellness leaders need external funding to make their vision real. Trad...
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28:35

83. Are we selling time?
Are we selling time or solving problems?When I first started in this industry, I thought like everyone else—stack your high-yield treatments during peak hours, fill quieter slots with the shorter ones, measure everything down...
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19:45

82. Who are you to do this? Mindset mastery with Jerome Hopkins
Have you ever heard that little voice saying, 'Who are you to be doing this?’For so many of us—whether we're wellness directors or boutique hotel owners—this doubt creeps in, especially when we're striving for something big. ...
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50:34

81. Going from bad busy to good busy with Kate Sotsenko
Ever felt sandwiched between top management’s demands and your team’s needs? If you’re a wellness manager, you know what I mean. You’re constantly balancing what the GM wants with what your team expe...
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40:07

80. We aren't in the business of selling massages, facials and yoga sessions!
Have you ever found yourself focusing on creating wellness offerings—only to realise that the results aren’t what you expected? Maybe you’re a wellness director, a hotel owner, or a GM, and you’ve been wondering why selling m...
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15:49

79. Enhancing Guest Experiences through Landscape Design with Scott LaMont
What role does landscape design play in elevating the wellness experience for hotel guests? It's a significant investment, yet landscaping often receives less attention than it deserves. Too many times, it’s treated as a...
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29:36
