66. Integrating Total Human Hospitality Experience into Modern Wellness Practices with Yasemin Oruc

"Effective communication starts with aligning your internal stakeholders. When your team is unified in their understanding and execution of your wellness vision, it transforms guest interactions - it ensures you deliver the exceptional wellness experience you promise." - Yasemin Oruc

It's one thing to have an amazing wellness-oriented vision and hotel. It's an entirely different ball game effectively communicating it to your team and guests.

In my Wellness in Hospitality Spotlight 2024, Yasemin Oruc, Senior Lecturer at Hotelschool The Hague, talked about the importance of effective communication to deliver transformative experiences.

Effective communication is where most hoteliers fail, both internally and externally.

In today’s episode, I want to share my interview with Yasemin Oruc in my recent Wellness in Hospitality Spotlight 2024. With her wealth of experience across all parts of hotel operations, and her unique vision as a lecturer and research fellow, Yasemin's session was jampacked with priceless insights for boutique hotel owners.


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- Create a wellness asset that transforms your guests’ wellbeing
- Make a positive impact by empowering local traditions and healing modalities
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- Build a commercially sustainable business that allows future generations to thrive

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