The Wellness in Hospitality Podcast
Get insights firsthand! Join top global wellness expert and author, Sonal Uberoi, as she shares insights from hoteliers all over the world, managing all types of hotels, each with their unique set of challenges (location, owners, regulations, teams, etc.), and learn their wellness in hospitality best practices.
The Wellness in Hospitality Podcast
81. Going from bad busy to good busy with Kate Sotsenko
Ever felt sandwiched between top management’s demands and your team’s needs?
If you’re a wellness manager, you know what I mean.
You’re constantly balancing what the GM wants with what your team expects—and sometimes, it feels like there’s no winning.
It can feel like you’re juggling endless demands from the top and bottom.
The end result?
Burnout - Losing the joy in a profession you once loved.
In today’s session, I’m joined by Kate Sotsenko ⏱️, founder of TheGoodBusy.com
Kate’s whole focus is on taking middle managers—just like you—from bad busy to good busy.
Here’s what we’ll cover:
→ Setting boundaries that serve both your team and your goals.
→ Reframing your GM and Executive Committee as clients—not just the boss.
→ Using data to show the impact of wellness—and speak the GM’s language.
As Kate says, the shift from bad busy to good busy isn’t about being less tired;
it’s about the right kind of tired—where every bit of work feels like progress toward something meaningful.
My biggest takeaway?
Remembering that our GMs and executive leaders are also our clients.
________
Are you ready to take wellness to the next level?
Here are 2 ways I can help:
1️⃣ WHO: Wellness directors who want to join 1% of wellness leaders
📌 WHAT: The Wellness Asset Academy
A 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel’s big table—so wellness is no longer the most neglected area in the hotel.
→ Join the waitlist here.
2️⃣ WHO: Owners of small, independent hotels with a strong wellbeing focus
📌 WHAT: Asset Builder Mentorship
Exclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.
→ Become a steward of true hospitality.
💡 Why work with me?
I know what works with wellness and I also know what doesn’t. I’ve made the mistakes so you don’t need to – saving you thousands of dollars on bad decisions.
✅ #1 best-selling author, global wellness expert
✅ 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific
✅ Top brands: Abadía Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas
✅ Interviewed over 150+ hoteliers worldwide