
The Wellness in Hospitality Podcast
Get insights firsthand! Join top global wellness expert and author, Sonal Uberoi, as she shares insights from hoteliers all over the world, managing all types of hotels, each with their unique set of challenges (location, owners, regulations, teams, etc.), and learn their wellness in hospitality best practices.
The Wellness in Hospitality Podcast
103. “I Don’t Have Time, Sonal”
The Real Story Behind “I Don’t Have Time”
It starts small.
You cover one shift.
Skip one team meeting.
Handle one guest complaint yourself—because it’s just quicker.
Before you know it?
You’re doing everything.
→ Running from treatment room to reception.
→ Coaching therapists during your lunch break.
→ Answering emails on your day off.
→ Still being told you’re not hitting budget
And somewhere along the way, you stopped leading.
You started managing survival.
But here’s the truth no one says out loud:
→ You built the chaos you’re drowning in.
Not because you’re not good at your job.
But because no one taught you how to lead wellness strategically.
So instead of stepping back to fix the system, you just work harder inside it.
And when someone offers you a way out?
You say what feels safest:
“I don’t have time.”
But that mindset?
It sets you up to fail.
Because if you never make time to learn how to change it—
You’ll recreate this chaos in every spa you ever lead.
In this episode, you’ll learn:
→ Why “I don’t have time” means you’re solving the wrong problem—and how reacting without reflection keeps you stuck.
→ What the Valley of Despair is —and why most wellness leaders crash here, not because they’re incapable, but because they’re unprepared.
→ How to make progress with just 30 minutes a week—using the same “ONE Thing Hack” I teach inside the Wellness Asset Academy.
The question I offer you to ask yourself is:
What would it mean if nothing changed in the next year?
If the answer to the question is a reality you don’t want, then today is the time to take action to change that.
_______
Are you ready to take wellness to the next level?
Here are 2 ways I can help:
1️⃣ WHO: Wellness directors who want to join 1% of wellness leaders
📌 WHAT: The Wellness Asset Academy
A 10-week online group programme where I guide you through my 7-step ESSENCE framework. Achieve higher pay and secure a genuine seat at the hotel’s big table—so wellness is no longer the most neglected area in the hotel.
→ Join the waitlist here.
2️⃣ WHO: Owners of small, independent hotels with a strong wellbeing focus
📌 WHAT: Asset Builder Mentorship
Exclusive 6-month 1:1 mentorship programme to master creating a wellness asset, build a proud team, and deliver transformative experiences for your guests.
→ Become a steward of true hospitality.
💡 Why work with me?
I know what works with wellness and I also know what doesn’t. I’ve made the mistakes so you don’t need to – saving you thousands of dollars on bad decisions.
✅ #1 best-selling author, global wellness expert
✅ 40+ projects in 20+ countries across Europe, Middle East and Asia Pacific
✅ Top brands: Abadía Retuerta, Four Seasons Hotels & Resorts, Accor, Six Senses Resorts & Spas
✅ Interviewed over 150+ hoteliers worldwide